Grace Porter - Operations Team Leader
I have been with Travel Department for 2 years, initially as an Operations Executive and now as Operations Team Leader. In the Operations Department, myself and the team are the first point of contact for the agents locally and we communicate any special requests to our ground suppliers, as well as ensure the agents are fully prepared for the groups’ arrivals.
Our day is not without challenges but it is always rewarding when we receive great feedback from our clients. It also helps that I work with such a great team. Since joining
Travel Department, I have learned so much about the travel industry. It’s fast-paced and challenging but very enjoyable at the same time. I have a huge passion for travel and have luckily had the opportunity to travel to Rome, Barcelona and Lake Garda with Travel Department.