Company Profile

New look Travel Department

At Travel Department, we have said good-bye to our old logo and are excited to introduce you to our new look! You can still expect great value, excellent service and the best quality escorted holidays, but you can now get even more from us. So take a look below to see how we’re continuing to make sure your experiences with us are better than money alone can buy.

Why us?

We’re one of Europe's leading escorted holidays companies. Established for over 16 years we’ve got the experience to make your holidays great. There’s a real love of travel here, meaning we pride ourselves on providing you with affordable luxury wherever you’d like to explore next.

Based in Ireland, but with guides ready to welcome you to over 40 countries around the world. Our planned itineraries with the freedom to explore on your own are perfect for travellers looking for new destinations, authentic sights - simply something a little different. From cultural to the exotic, weekend breaks to luxury cruises.

We take care of everything and consider each intimate detail; after all, it can be the little things that really make your holiday. We train and work closely with our guides and use their local knowledge to improve and update our holidays regularly.

We are fully licensed and bonded by the Commission for Aviation Regulation, which ensures peace of mind when you book a holiday with us. Click here to view our licence.

Our Culture

Here at Travel Department we’re travellers, we’re locals, we’re experienced, we’re passionate about what we do and we’re here for you.

As a company we recruit great guides and holiday planners that are specially trained to our exceptionally high standards. Our team is meticulous and works hard to perfect every detail. We’re constantly checking the quality of everything we offer from hotels, airports and cruise ports to excursion destinations.

We also recognise that service is everything so we encourage customer feedback, it’s the way we continually develop and improve what we offer you.
People repeatedly travel with us because they know they’ll see and experience the best of the world and have plenty of fun along the way.

Our Promise

• We promise to remember that your holiday may be your most important and precious time of the year.
• We promise to listen to your feedback and use it to improve our service.
• If we make a mistake, we promise to apologise and propose a solution within 24 hours. We also promise to learn from our mistakes to ensure that it doesn’t happen again.
• We promise to hire people with integrity, friendliness and willingness to go the extra mile for you.
• We promise to describe our holidays in a clear, concise language, without jargon or exaggeration.
• We promise to deliver accurate and on time tickets and information.